ANALYSIS OF SOUTH FLINTSHIRE/BRADLEYS ACTIVITY
Expectation compared with Actual
FOR AUGUST 2022
BASED ON 33% BRADLEYS POPULATION VERSUS SOUTH FLINTSHIRE
EXPECTATION OF NUMBER OF CALLS = 7000 BRADLEYS = 6077
EXPECTION OF ANSWERING CALLS WITHIN 2 MINUTES = 6221 BRADLEYS 6004
EXPECTATION OF CALLS BEING ABANDONED = 126 BRADLEYS = 65
ITEMS ISSUED BY PRESCRIPTION EXPECTATION = 24777 BRADLEYS ACTUAL = 31861
EXPECTATION ADMIN COMMUNICATIONS = 4155 BRADLEYS ACTUAL = 1583
EXPECTATION OF PREDICTED TEXT MESSAGING = 1089 BRADLEYS ACTUAL 995
DIGITAL RESULTS INCLUDING ECONSULTS = 1283 BRADLEYS ACTUAL = 1900
