Prescriptions

Find out more about repreat prescriptions & dispensed services

Repeat Prescriptions
Dispensed Medication

Repeat Prescriptions

The practice has a repeat prescription policy and there are a number of ways to order your repeat medication. We will not take medication requests over the phone. It is our Practice Policy NOT to accept requests from outside agencies e.g. Charter Health. Patients must deal with this direct.

My Health Online

You can register with the My Health Online service to request your medication by clicking on the registration button below.

You can request your repeat medication via this service, you can also review the order and the practice can also message you regarding your medication if there is a query on your order. You will need to check back onto your account to do this.

Order repeat prescriptions via My Health Online

Alternative ways to order repeat medication:

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Direct from your Pharmacy

You can order your repeat medication from your Pharmacy. Please get in touch with them directly to ask about this service.

eConsult

You can action your request through the Administration queries section on our eConsult service home page Admin Queries

Post

If you are unable to either register online or visit the surgery you can post your request to Buckley Medical Centre or to Mold Surgery and this can be sent to your preferred pharmacy (as long as you have told us) or enclosing a stamped addressed envelope. Please allow one week for this. For address information please see our Contact Us page.

Repeat Prescription Slip

Bring your repeat prescription slip into the surgery with each item that is required clearly ticked.

If you lose your repeat prescription slip, please write your name and address and the name of your medication plus the dosage on a piece of paper and hand it into the reception desk.

Once the practice has received your order we will aim to have the prescription ready after 48 hours (two working days) – For example if you leave your request on a Friday afternoon it will be ready for collection on Tuesday afternoon. However 'add on' medications will prolong the time for processing as they require authorisation from a doctor.

How to order Medication that is not on Repeat

If you are registered please use MHOL service and write your request into the Free Text box. If you are not registered with MHOL, then please complete your request via eConsult.

Tell us which pharmacy to send your prescription to!

It may be more convenient for you to instruct your chemist to collect your prescription from us on your behalf – your medication will be ready to collect directly from them. Just let us know on My Health Online, or by email, which Pharmacy you prefer to use and this can be added to your records. Or you can arrange this directly with the pharmacy and they will even do the ordering for you.

Dispensed Medication

Some patients living in areas around Buckley and Mold (See list below) can have their medications dispensed by the practice in a similar way to a chemist. Patients can order repeat prescriptions as described above, stating where they wish to collect their medication from. All patients should allow two working days (this does not include the weekend) for their medication.

Dispensary Opening Hours:

9:30am - 3:30pm on Monday
9:30am - 5pm Tuesday and Wednesday
9:30am to 5:30pm Thursday and Friday

If you need medication urgently, one of our local pharmacies will be able to give advice and issue an emergency supply if the surgery is closed.